We are committed to handling your data fairly and lawfully. This policy describes what information we collect on systenics.ai, why we collect it, and how you can contact us about it.
If you have questions, email info@systenics.com.
Who we are
Systenics Solutions LLP operates this website. Office: The Affaires, Unit #F-1, 1st Floor, Plot #9, Sector - 17, Sanpada, Navi Mumbai - 400705, India.
Information we collect
Contact form
When you submit the contact form, we collect the details you provide, which may include:
- Name
- Email address
- Company name (optional)
- Message (what you want to build)
- Budget and timeline selections (if provided)
- Pricing tier interest (if you arrived from a pricing CTA)
We use this information to reply to your enquiry and, where relevant, to start a scoping conversation. We do not sell this information.
Email and phone
If you email us or call us, we process the contact details and content of that communication to respond.
Server and hosting logs
When you load this website, our hosting provider may collect technical information in logs, such as:
- IP address
- Date and time of the request
- Size of the data transferred
- Browser type and version
- Request details (HTTP method, host, URI, referrer)
Analytics
We use Google Analytics / Google tags to understand how the site is used (for example, page views and whether key buttons or forms are used). This may set cookies or use similar technologies depending on your browser and Google’s configuration. You can control cookies through your browser settings.
We do not use analytics to sell personal data to third parties.
How we use information
- To respond to enquiries and deliver services you request
- To operate, secure, and improve the website
- To measure site performance and conversion paths (for example, contact form submissions)
How long we keep it
Contact enquiries are retained as long as needed to handle the conversation and for ordinary business records. Server logs are retained according to our hosting provider’s defaults. Analytics retention follows the settings configured in our Google Analytics property.
Processors and third parties
Depending on the feature, data may be processed by:
- Our hosting and edge provider (for serving the site and logs)
- Email delivery providers used to send form notifications
- Internal tools we use to track enquiries (for example CRM / ERP)
- Google (analytics)
We only share what is needed for those purposes.
Your rights
Depending on applicable law, you may have the right to access, correct, or delete personal information we hold about you, or to object to certain processing. Contact info@systenics.com and we will respond within a reasonable time.
Our product sites
Our related products (for example csvnormalize.com, bankstatementscsv.com, and cardstatementcsv.com) may have their own privacy practices for files you upload there. This policy covers systenics.ai.
Changes
We may update this policy from time to time. The updated version will be posted on this page.